UK business services outsourcing group Capita plc has bought Cork-headquartered SouthWestern Business Process Services Ltd from private equity group Ion Equity for €35m. SouthWestern provides customer relationship management, financial shared services, data processing and inspectorate services to private and public sector organisations from offices in Ireland, the UK and Poland. Its clients include the Department of Agriculture Food and Marine, Bord Gáis, the UK’s Department for Environment, Food and Rural Affairs, Bord Bia , Eircom and Failte Ireland. It employs around 1,000 employees, primarily based across three sites in Co Cork, and one in Lodz, Poland, together with smaller operations in Dublin and Milton Keynes. The company is forecasting an operating profit…

One of the most trusted leaders in advertising, Ogilvy & Mather , has been appointed as an agency partner to the Jacob Fruitfield Food Group since January 2010. The agency will create new advertising campaigns for brands such as Jacob’s Cream Crackers, Kimberly, Mikado, and Coconut Creams.  It will also work on Jacob Fruitfield’s other brands, including Chef and Fruitfield. “We relish the exciting prospect of developing the truly iconic campaigns that these well-loved Irish brands deserve,” said Gervaise Slowey, managing director of Ogilvy & Mather. According to Jacob Fruitfield, the company plans to invest heavily in building its top brands in 2010, “Advertising has always played a key role in the success…

Share receiver appointed over Quinn family shares Anglo Irish Bank, which will remain a minority shareholder in Quinn Group, has appointed a share receiver over the Quinn family’s shares in the group. The share received has already appointed a number of non-executive directors to the board of directors of Quinn Group. As a result, Sean Quinn and the Quinn family will no longer have any role in the management, operations or ownership of the Quinn Group. A share receiver takes control of the shares only, and not the assets, businesses or employees of the Quinn Group. The share receiver has also been appointed to the Quinn family’s international property group. Minister for…

Viagogo Group, the operator of ticket marketplace Viagogo.com, has announced plans to open a new purpose-built operations center in Limerick. The investment is supported by the Department of Jobs, Enterprise, and Innovation through IDA Ireland. The new operations centre is recruiting for a range of technical and customer service roles for people with a range of skills and languages, including German, French, Italian, and Spanish. While the new centre is due to open later this year, those who have already been recruited are currently based at a temporary location in the city centre. “We reviewed many locations for our latest operations centre but we chose Limerick for its reputation as a place of excellence and local talent,” said Edward…

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