Open Innovation at Dublin Castle

Forward Thinking at The Open Innovation 2.0

Open Innovation 2.0 Conference at the Dublin Castle

Dublin Castle was the venue for the world’s first Open Innovation 2.0 conference in May as part of Ireland’s EU (European Union) presidency. Intel Labs Europe’s Martin Curley spoke to Grainne Rothery about the new concept of innovation.

Open Innovation at Dublin Castle

The markets where innovation is making a strong impact are listed at the bottom of this article and recently updated.

The adoption of a new paradigm, Open Innovation 2.0 (OI2). The OI2 will be “the catalyst that unleashes a virtual Cambrian explosion” of European innovation. Martin Curley and Bror Salmelin of the European Commission’s Open Innovation Strategy and Policy Group (OISPG) wrote in their recently published white paper.

The paper was one of the outputs of the first-ever Open Innovation 2.0 conference, which took place in Dublin in May as part of Ireland’s EU presidency. The two-day event, organized by the European Commission, the OISPG, Intel Labs Europe, Dublin City Council, and Trinity College Dublin, attracted 75 international experts. The experts included Alexander Osterwalder, Venkat Ramaswamy, Alexander von Gabain, and Richard Straub, and more than 300 delegates worldwide.

The conference’s objective was to bring together thought leaders, senior decision-makers, social innovators, policy leaders, and key executives to devise a manifesto, platform, and roadmap for a sustainable economy and social development.

The New Paradigm

In their paper, Curley and Salmelin, co-chairs of the conference, sum OI2 up as “a new paradigm based on principles of integrated collaboration, co-created shared value, cultivated innovation ecosystems, unleashed exponential technologies, and extraordinarily rapid adoption.”

Curley, who is vice-president of Intel Labs Europe, Intel Corporation, explains that the OISPG, which he chairs, has published ten substantive reports on different aspects of best practices around innovation over the last few years. “It’s very clear that there’s something fundamentally different happening and that there are lots of new possibilities,” he says.

“Innovation itself is moving so fast and is so complex that it’s impossible to describe it in all its facets, but I think we can say that there are some key characteristics of this new paradigm.”

He says it is an innovation model based on extensive networking and co-creative collaboration between all actors in society. A core characteristic is the use of quadruple helix innovation, where government, industry, academia, and citizens come together to co-create the future.

“It’s also very much about the idea of shared vision and shared value and creating win-win or win-more scenarios for different players in the ecosystem,” says Curley. “And it’s about using exponential technologies to give us disruptive benefits.”

Adoption has a crucial role in the new paradigm, he says. “A mental shift has to happen in the field of innovation because 80pc of the benefits of innovation actually comes from the adoption of existing innovations, but we seem to have most of the focus and most of the funding around creating new inventions and innovations.”

A range of factors is driving the move towards OI2. “We think open innovation is coming about because we have digital transformations driven by Moore’s Law, we have this need to embrace the sustainability paradigm, and we have this possibility of mass collaboration that’s really unique and is driven by new connectivity. These things coming together create the possibilities of this whole new innovation force.”

Curley believes that citizens are increasingly opting for innovation. He cites the fact that 92% of Dubliners who attended the OI2 conference showcase—an exhibition of real-world examples of innovation—said they would like to see Dublin used as a test bed for new technologies and that they would like to participate in the experiments themselves. “If you look at the innovation diffusion theory, just 10% of the population typically are early adopters. So this was an amazing outcome that showed the level of openness.”

It’s still very early days in the OI2 journey, he says. “The last paradigm was called open innovation, and Henry Chesbrough coined the term and wrote a book about it in 2003. Not all intelligent people work for your company, so you have to source ideas from outside. We’re a decade from that, and very clearly now, the unit of competition is starting to become the ecosystem you’re in rather than an individual firm or organization.

“I think we’re in the early stages but that we have enough proof that this is happening and that it works. The Open Innovation 2.0 conference itself used the principles of OI2, and I think we collectively delivered something far beyond what any one organization could do. And that was the EU, Intel, Dublin City, and Trinity working together.”

Dublin Conference

The conference was held in Dublin Castle over two days in May. “We had considered doing it during the Polish presidency, but we felt we didn’t have enough data to be able to say that there is a new paradigm,” says Curley. “We picked the Irish presidency for solid reasons, including the fact that we had some great examples of OI2.”

One of these was collaborating with the Dublin City Council to build the Dublin Digital Masterplan, which was launched several weeks after the conference. Developed in cooperation with the Digital Leadership Forum, the Digital Masterplan is a road map for the smart economy and society and sets out seven main actions to create a truly digital city. A fundamental element of the Masterplan is the development of the Digital Maturity Scorecard (DMS), an analytical tool to benchmark Dublin’s digital performance internationally. The impact of the actions carried out under the Masterplan will be evaluated against the DMS. A world first, the scorecard was developed by Intel, Maynooth’s Innovation Value Institute and Dublin City University.

Curley describes the Dublin event as very much a working conference that resulted in the co-creation of a declaration outlining ten key actions to advance progress in the EU towards achieving the Europe 2020 goals of smart, inclusive and sustainable growth.

“The aims of the conference were first to build awareness of this new paradigm and then to work together and try to come up with some sort of action plan for Europe to help with the recovery.

“We were able to present a declaration to the delegates and have a vote that thankfully overwhelmingly endorsed the 10 action items for Europe,” says Curley.

“And there was some risk. You can never guarantee that you’ll get broad consensus and alignment at a working conference in two days with 300 people, but I think everyone on the steering committee was very pleased with the outcome and there is a declaration.”

Robert Madelin, director general of DG Connect, has welcomed the publication of the OI2 paper and the Dublin Declaration, as well as the method for creating them: “This is a new approach to driving forward innovation in Europe, and the ideas themselves have been created in a more open and participative way than is usual, delivering in direct consequence better ideas, faster and at a lower cost. As Commissioner Neelie Kroes has made clear in the past year, innovation needs a deeper embrace of riskier policies by public leaders: with this Dublin event, we have some of the tools we need to do just that.”

Real-world examples
According to Curley, having a physical showcase associated with the conference was particularly valuable because it allowed real innovations to be presented.

At the event, more than 20 innovations were on display, allowing people to interact with the new technologies. The showcase was split into zones covering home, work, schools, city, environment, and garden innovations. Each zone included demonstrations displaying the innovation taking place in Ireland and internationally.

A particular attraction was a Lego workshop where people of all ages could build their vision of the Dublin of the future. These ‘Build The Change’ Lego workshops have previously taken places in 10 European cities.

“A very important part of diffusing innovation is showcasing it, so people see it and they get inspired, and they imitate it.

“What was also very good was that we were able to announce at the conference the Open Innovation 2.0 collaboration between Intel, Glen Dimplex, Eirgrid, Airtricity and ESB Networks about a plan to build an extensive Enernet pilot in Ireland.”

The conference also saw the launch of CityWatch, a collaborative intelligence application developed by Intel Labs Europe, Dublin City Council and Trinity College with the assistance of citizens and business owners in Dublin. The app is designed for citizens to interact on issues around public services.

“It’s Open Innovation 2.0 at two levels,” says Curley. “One, citizens helped design it and secondly, citizens actively contribute and use the application by tagging resources. However, if there’s an incident like a flooding, they’re able to take pictures and upload them to city management.

“We really were able to talk about this innovation, but we had enough real examples to show that this is real. One of the speakers, Venkat Ramaswamy, who is a professor at the Ross School of Business, University of Michigan, stressed the importance of engagement platforms. I think what we were able to present with CityWatch was an engagement platform for citizens and business in Dublin to interact with the city and generally improve and think of new innovations and new services for Dublin.”

Capitalising on OI2
The challenge now is to use the new paradigm to its full potential. “A key point we made at the conference is that value only happens when innovations get adopted. A lot of the public funding is in the space of creating new inventions and new ideas. We probably need to redistribute the funding to help with idea implementation and idea adoption.

“The opportunity is to move from where the result of our collaboration no longer is the lowest common denominator. It becomes the highest common multiple, where the sum of the whole is far more than the sum of the individual parts rather than the other way around.”

Curley says there is an awakening and growing awareness of the value of OI2 at EU level. One manifestation of this is the fact that the Dublin Declaration is set to be presented to a cross EU group consisting of members of the cabinet, including President Manuel Barroso and a number of other commissioners.

“I think there’s a realization that there’s something different here and that this might be, if not all of the answer, part of the answer in terms of really re-energizing and stimulating growth again in Europe. I think there’s a mechanism here that helps us get to delivery using experimentation, prototyping and collaborating together.

“It’ll take a little bit more time for it to hopefully be assimilated more broadly across the Commission. Innovation diffusion and adoption do take time, but I think some of the key players are recognizing that there is a new opportunity here, and we need to respond differently. The next generation of innovation could be one of the key legacies of the Irish presidency, and that would be a great outcome if it is an output.”

Innovation is making a strong impact across numerous markets, driving transformation and creating new opportunities. Here are some of the key markets where innovation is particularly influential:

1. Healthcare and Biotechnology

  • Telemedicine: The rise of virtual health consultations and remote patient monitoring has expanded access to healthcare services.
  • Genomics and Personalized Medicine: Advancements in genetic sequencing are enabling customized treatment plans tailored to individual genetic profiles.
  • Artificial Intelligence (AI): AI is being used for diagnostic tools, predictive analytics, and improving patient care through data-driven insights.

2. Renewable Energy

  • Solar and Wind Power: Innovations in photovoltaic cells and wind turbines are increasing efficiency and reducing costs.
  • Energy Storage: Advances in battery technology, such as lithium-ion and solid-state batteries, are enhancing the storage and reliability of renewable energy sources.
  • Smart Grids: Integration of digital technology in energy grids is optimizing energy distribution and consumption.

3. Information Technology and Artificial Intelligence

  • Cloud Computing: Cloud services are transforming how businesses operate, providing scalable and cost-effective IT solutions.
  • Machine Learning and AI: Applications range from automation and predictive analytics to advanced robotics and natural language processing.
  • Blockchain: This technology is revolutionizing sectors like finance, supply chain management, and digital identity verification.

4. Automotive and Transportation

  • Electric Vehicles (EVs): The shift towards EVs is driven by advancements in battery technology and increasing environmental awareness.
  • Autonomous Vehicles: Self-driving technology is rapidly evolving, with potential to significantly alter transportation systems.
  • Mobility as a Service (MaaS): Integrating various transportation services into a single accessible on-demand platform.

5. Financial Technology (FinTech)

  • Digital Payments: Mobile payment systems, cryptocurrencies, and blockchain-based transactions are reshaping financial services.
  • Robo-Advisors: Automated investment platforms are making financial planning and management more accessible.
  • InsurTech: Innovations in insurance, such as usage-based policies and AI-driven claims processing, are enhancing customer experiences and operational efficiency.

6. Agriculture and Food Technology

  • Precision Agriculture: Use of IoT devices, drones, and AI to optimize farming practices and increase crop yields.
  • Alternative Proteins: Development of plant-based and lab-grown meats to meet increasing demand for sustainable food sources.
  • AgriTech Solutions: Innovations such as vertical farming and hydroponics are making agriculture more efficient and sustainable.

7. Retail and E-commerce

  • Omnichannel Retailing: Integration of online and offline shopping experiences to provide seamless customer journeys.
  • AI and Personalization: Use of AI to offer personalized shopping experiences, from product recommendations to customer service.
  • Logistics and Delivery: Innovations in last-mile delivery, including drones and autonomous vehicles, are improving efficiency and customer satisfaction.

8. Entertainment and Media

  • Streaming Services: On-demand content delivery and personalized viewing experiences are transforming the media landscape.
  • Virtual Reality (VR) and Augmented Reality (AR): These technologies are creating immersive experiences in gaming, entertainment, and education.
  • Content Creation and Distribution: AI and machine learning are enhancing content creation, curation, and distribution processes.

9. Education Technology (EdTech)

  • E-learning Platforms: Online education platforms are expanding access to learning resources and opportunities.
  • AI and Adaptive Learning: AI-driven tools that personalize education based on individual learning styles and progress.
  • Gamification: Incorporating game elements into education to enhance engagement and motivation.

10. Real Estate and Construction

  • PropTech: Technology solutions that improve the buying, selling, and management of real estate properties.
  • Smart Buildings: Integration of IoT devices to enhance building management, energy efficiency, and occupant comfort.
  • Construction Tech: Use of robotics, 3D printing, and AI to improve construction processes and project management.

These markets are experiencing significant changes driven by innovative technologies and solutions, creating new opportunities and challenges for businesses and consumers alike.