Joshua Shuemake Consulting **2023** Dallas / Ft. Worth Texas

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In the tech-heavy pit of the Dallas Fort Worth area of Texas is an up-and-coming IT Wizard solving IT problems deemed "impossible" by other IT solution provider firms.

His name is Joshua Shuemake.

Joshua Shuemake-Senior IT Manager in the Dallas
Photo credit: joshuashuemake.com

"I'm just doing my job and taking care of my clients," said Shuemake with a humble tone. "I learned from my grandfather that every problem has a solution, no matter how difficult it seems. You just have to find it."

And find it he has.

After working for years as a Senior IT Manager in the Dallas / Ft. Worth tech hub, Shuemake witnessed the layoffs due to COVID restrictions and lessened demand for in-house experts. At the time, he realized that companies such as his current employer would soon be laying him off too and hiring an outside IT firm to replace him and his colleagues.

He was right.

He launched Joshua Shuemake Consulting (IT Solutions Wizard) and now handles multiple clients on a "full-time" contract and also handles "house calls" where he will come and fix the issue at hand.

Joshua Shuemake Consulting
Photo credit: joshuashuemake.com

"It's been a dream, really," shrugged Shuemake. "I mean, all I am doing is what I did before, just with different companies. I don't get bored, and I'm making almost double working 30 hours a week."

IT Technology - Shuemake ensures his clients are all up to date with hardware specifications and software. Training the staff on proper usage and protocols for when something isn't working. The key is speed and keeping the systems online.

Customer Support Problems - Even though it doesn't technically fit under the "IT Consulting" umbrella, Joshua Shuemake can handle your customer support problems too by giving you REAL solutions.

IT Consulting Services - Shuemake offers his clients a complete menu of services and network support.

  • IT Infrastructure: Shuemake states that the majority of his calls are due to a system or network misconfigured. "It is clear to me that other IT Managers just don't know the systems they are managing," pointed out Shuemake. "Literally, yesterday there was a system I hadn't worked with; I followed the manual and got it back online. It was simple."
  • Information Technology Solutions: Most companies are hoping for solutions from their IT provider, but rarely are the answers they really need. To give the right solution, the problem must be accurately understood, and that is a rare event, according to Shuemake. Because he takes the time to analyze how the system is attempted to be run and the actual results, Shuemake knows exactly what to do next. Sometimes it is tweaking the system, so it works as intended; other times, additional hardware or software must be implemented to reach the solution. Has there been a complete overall? Once says Shuemake, the system installed was seven years old at the time and had to be replaced.
  • Customer Support: One of the biggest headaches and costly departments of a company, taking care of current customer issues and having a system that can get the technician the right information they need at the right time.
  • Business Security / Internet Security: There is nothing worse than hearing the news that your system has been hacked by an outsider. Worse, when that happens by an internal employee. Shuemake can set up so both can't happen. Protecting your business and your livelihood.
  • Computer Repair: get your computers serviced or repaired at your current location instead of at the tech shop. Keep your confidential information confidential.

What does Joshua Shuemake IT Consulting Service include?

Cloud Services - there are some people who actually believe that there are servers in the sky. No. Cloud Services refers to a "pay as you go" service that expands and contracts based on need.

Data Disaster Management - the last thing you want to be informed about is "the backup failed" when you have had a server melt, and all data was lost.

Network Operations - having a robust network for speed and reliability to keep your staff and customers at peak efficiency is vital.

Cybersecurity and compliance - Stop hackers in their tracks and protect your data.

What IT Consultants Can Do For Your Company?

The key is the analysis of your company's current day-to-day operations and making recommendations to create a more innovative work environment with the correct configuration of the existing equipment and software or to recommend the proper hardware and software to reach the goals set forth by the company.

Joshua Shuemake Consulting is currently serving the Greater Dallas Fort Worth area for IT work and consulting company. Plans are to expand to the western district of the area with a second office and IT support staff.

What is an example of IT Systems?

There are various types of information systems; these can include but are not limited to transaction processing systems, decision support systems, customer support information systems, knowledge management systems, learning management systems, database management systems, and office information systems.

In the IT Industry What Is The Middle IT Manager Role?

Typically, the Middle IT Manager tracks and monitor the inventory of corporate laptops, monitors, printers, and all other computer hardware that the employees use, both on-site staff and those working remotely. On top of those duties, the Middle IT Manager would also be expected to solve a lot of IT-related issues for employees. Mostly, these would deal with virus and malware issues, along with backups. 

What are Malware Issues?

Malware, or malicious software, is any program or file that is created to intentionally bring harm to a computer, network, or computer server. Types of malware include computer viruses, worms, Trojan horses, ransomware, and spyware.

These are used to steal passwords, gain access to secured information, demand a ransom for the release of files, and delete corporate files to damage a company significantly.

If you don't have a trusted IT guy like Joshua Shuemake, you could find yourself without your vital files to run your business.

Do IT Managers Handle Search Engine Optimization (SEO)?

Typically they do not as it is a more specialized field and often requires someone with a full-time time commitment depending upon the size of the company.