Business and Leadership Ltd.

Viagogo Group, operator of ticket marketplace Viagogo.com, has announced plans to open a new purpose-built operations centre in Limerick. The investment is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland. The new operations centre is recruiting for a range of technical and customer service roles for people with a range of skills and languages, including German, French, Italian, and Spanish. While the new centre is due to open later this year, those who have already been recruited are currently based at a temporary location in the city centre. “We reviewed many locations for our latest operations centre but we chose Limerick for its reputation as a place of excellence and local talent,” said Edward Parkinson,…

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Business and Leadership Ltd.

Cloud-based computer service software provider Zendesk has today officially opened its Dublin development centre at Grand Parade in Ranelagh, which has capacity to allow the company to grow its headcount from its current 52 to 150. The company’s CEO Mikkel Svane was joined by Taoiseach Enda Kenny and Minister for Jobs, Enterprise and Innovation Richard Bruton at the new office this evening. Zendesk announced the opening of the Dublin office at the end of 2012 with two engineers and a plan to grow to 25 by the end of 2013. Having reached that number a month early, the company has more than doubled its headcount in the last six months…

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Business and Leadership Ltd.

British Airways is to start flying to the financial heart of London from Dublin this winter. The airline announced that it is to add an additional link between the two capital cities with the launch of new direct flights from Dublin to London City Airport. From the start of the winter schedule, 26 October, British Airways will launch five-a-day services to London City Airport using a mix of Embraer 170 and 190 jets from its new fleet of 17 aircraft. The aircraft will be based in Dublin overnight for an early morning departure, allowing customers to do a full day’s business in London or to connect on to British Airways’…

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Business and Leadership Ltd.

US library technology company Innovative is to double its workforce in at its Europe, Middle East and Africa (EMEA) headquarters in Dublin to 50 by the end of 2015. Founded in 1978 and headquartered in Emeryville, California, Innovative is a global provider of integrated library management and automation software. Taoiseach Enda Kenny TD met with the company’s CEO Kim Massana on his recent marketing business trip to the US with IDA Ireland. “We have had a very positive experience of the business environment in Ireland since we first set up our EMEA headquarters in Dublin in August 2012,” said Massana. “Dublin has a rich talent pool and we have been able to…

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Stephen Murphy, GMIT

Opel Ireland and its parent company General Motors (GM) have announced a partnership with the Higher Education Authority’s (HEA) Springboard programme. It will mean the introduction of new free graduate programmes in University of Limerick (UL) and NUI Galway involving 30 graduate positions a year over the next four years. The Higher Diploma in Software Development (Middleware integration) will be delivered at UL starting in the middle of July while the Diploma in Applied Sciences will be delivered by NUIG with a high performance computing stream being developed in conjunction with the Irish Centre for High End Computing based on the NUIG campus starting early August 2014. Applicants eligible to…

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Irish Stock Exchange

The Irish Stock Exchange (ISE) has reported pre-tax profits of €7.2m for 2013, a 15pc increase on 2012. Revenues were 12pc higher at €22.9m. The increase was driven by strong growth in primary markets business (in particular from listing debt securities), where revenues grew 17pc to €15.4m and accounted for 67pc of total ISE revenues. Primary markets business relates to international debt, fund and equity listings. At the end of December 2013 the ISE had approximately 30,000 securities from 4,000 issuers in 78 countries listing their securities on its markets. Traded markets business (income from market data sales, transaction income, infrastructure and membership fees), represented 33pc of ISE revenue in…

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Business and Leadership Ltd.

Irish medical devices firm VistaMed is to create 125 new jobs at its manufacturing facilities in Carrick-on-Shannon and Rooskey in Co Leitrim by the end of this year. Currently employing 250 people in Ireland, VistaMed provides catheters and extrusion products to the global medical device industry and is a Helix Medical joint venture partner. The announcement is part of a new investment programme of more than €7m, supported by Enterprise Ireland. Recruitment for these positions is ongoing and positions are expected to be filled by the end of 2014. It came as VistMed officially opened a state-of-the-art 35,000 sq ft extension to its Carrick-on-Shannon facility, which managing director Patrick Mulholland…

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Business and Leadership Ltd.

United Airlines has re-introduced its non-stop service between Shannon and its Chicago hub, O’Hare International Airport for the summer in response to customer demand. The service is operating until 15 September, 2014, a longer period than last year. The frequency of the service is five flights weekly until 16 Jun and the period 19 August 19 to 1 Septemer, daily between 17 June and 18 August and four flights weekly between 2 to 15 September (all dates westbound). Declan Power, head of aviation development at Shannon Airport commented: “The increase of 90 additional flights to and from Chicago this year is a testament to the success of the route which…

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Business and Leadership Ltd.

Today – Friday, 23 May – was the busiest day of operations for Aer Lingus Regional, operated by Stobart Air, since the airline signed its franchise agreement with Aer Lingus in March 2010. Over 5,500 passengers were booked to travel on 100 flights on all 27 of the airline’s routes. It is the second time since the franchise agreement that the airline has flown over 5,000 passengers in a single day. Due to strong demand, a number of extra flights were added on the airline’s routes today to Cardiff and Bristol for the Heineken Cup Final. The Kerry-Dublin route today continues to see strong demand.  Last month the airline reported a 38pc…

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Business and Leadership Ltd.

The key differentiator between ‘Lean’ processes in Japan and Europe is that in Japan there is less focus on hard automation and more on the development of people, according to Dr. Richard Keegan, a fellow of the Institute of Engineers and manager of the competitiveness department at Enterprise Ireland. Keegan had first exposed to the concept around 16 years ago in his capacity as the European advisor to the EU-Japan Centre for Industrial Co-operation when he went to a Toyota plant. “Being an engineer and having the opportunity to see the Lean best practice in real life was an eye-opener. The first thing I noticed was all the flashing lights…

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